Bilingual Customer Service Associate — Onsite Watertown

First PREMIER; Watertown, Northern (SD, KY); Hybrid; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

401(k) with match

Paid time off

Job summary

PREMIER Bankcard in Watertown, SD is seeking an experienced agent to answer inbound calls about our products and services. You will understand policies and procedures used daily, taking accountability for customer satisfaction with a highly professional demeanor.

This on-site role offers varied shifts and both full-time and part-time options. Base wage starts at $17.25–$19.15/hr, with monthly incentives; bilingual skills qualify for a 10% differential. Training is extensive and paid.

Qualifications

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.

Responsibilities

• Demonstrate a strong phone presence while assisting customers.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Skills

Bilingual English/Spanish

Job description

PREMIER Bankcard in Watertown, SD is seeking an experienced agent to answer inbound calls about our products and services. You will understand policies and procedures used daily, taking accountability for customer satisfaction with a highly professional demeanor.

This on-site role offers varied shifts and both full-time and part-time options. Base wage starts at $17.25–$19.15/hr, with monthly incentives; bilingual skills qualify for a 10% differential. Training is extensive and paid.