Bilingual Inbound Customer Service Rep (Banking)

First PREMIER; South Dakota; On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Full medical benefits

Dental and vision coverage

401(k) matching

Paid time off (PTO)

Volunteer hours

Job summary

First PREMIER Bank in Dakota Dunes, SD is seeking a New Customer Center Representative to handle inbound calls, explain our products and policies, and maintain a high level of customer service. The role supports a diverse customer base with a focus on quality interactions and timely resolution.

You will participate in a comprehensive paid training program and be eligible for incentives. The position offers full-time or part-time hours with base pay starting at $17.25–$19.15 per hour, plus a 10%

Qualifications

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Maintain a highly professional demeanor and strong phone presence.
• Willingness to work varying shifts.

Responsibilities

• Answer inbound calls about our products and services.
• Take accountability for customer satisfaction with a professional demeanor.
• Provide accurate information and resolve customer inquiries.
• Contribute to team meetings and training sessions.

Job description

First PREMIER Bank in Dakota Dunes, SD is seeking a New Customer Center Representative to handle inbound calls, explain our products and policies, and maintain a high level of customer service. The role supports a diverse customer base with a focus on quality interactions and timely resolution.

You will participate in a comprehensive paid training program and be eligible for incentives. The position offers full-time or part-time hours with base pay starting at $17.25–$19.15 per hour, plus a 10%