Bilingual Customer Sales & Service Pro (Green Industry)

SiteOne Landscape Supply; Florida; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

DailyPay

401k Match

Tuition Reimbursement

Paid Training

Life Insurance

Product Discounts

Advancement opportunities

Job summary

SiteOne Landscape Supply is seeking a bilingual Customer Sales & Services Representative to deliver exceptional service to commercial and residential customers in the green industry.

You will demonstrate product knowledge, manage relationships, assist with in-person, phone, or online orders, and help inventory management and store tasks while maintaining a safe work environment. This role offers opportunities for growth and training.

Qualifications

• 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation products.
• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with questions and needs in person, by phone or online ordering.
• Respond to and resolve more complex questions based on experience.
• Pull and prepare inventory orders for customer pick up or delivery.
• Identify opportunities to grow sales with current and potential customers.
• Partner with branch leadership to implement new technologies and ways of working.
• Assist with merchandising, inventory management, and store tasks while maintaining a safe environment.
• May assist in onboarding/training of new associates.
• Coach and assist less experienced staff to meet customer service goals.

Skills

Green industry experience

Customer service

Learning new technologies

Decision making

Inventory management

Lift 50 pounds

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply is seeking a bilingual Customer Sales & Services Representative to deliver exceptional service to commercial and residential customers in the green industry.

You will demonstrate product knowledge, manage relationships, assist with in-person, phone, or online orders, and help inventory management and store tasks while maintaining a safe work environment. This role offers opportunities for growth and training.