Bilingual Customer Sales & Service Associate

SiteOne Landscape Supply; Goodyear (AZ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

DailyPay available

Tuition Reimbursement

Employee discounts

Job summary

SiteOne Landscape Supply in Goodyear, AZ, is seeking a bilingual CSSR who delivers outstanding customer service to commercial and residential customers in the green industry.

You will build relationships, assist customers in person, by phone, or online orders, and help manage inventory and merchandising while maintaining safety and efficiency. The company offers benefits and opportunities for growth.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills.
• Bilingual proficiency English/Spanish preferred.
• Green industry knowledge a plus (landscape, nursery, irrigation).
• Willingness to learn new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience is helpful.
• Must lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers in person, by phone, or through online ordering.
• Pull and prepare inventory orders for pickup or delivery.
• Identify opportunities to grow sales with current and potential customers.
• Partner with branch leadership to implement new technologies and workflows.
• Assist with merchandising, inventory management, and safe store tasks.

Skills

Customer service

Bilingual EN/ES

Retail experience

Inventory management

Adaptability

Decision making

Tech aptitude

Lift 50 lbs

Education

High school diploma

Job description

SiteOne Landscape Supply in Goodyear, AZ, is seeking a bilingual CSSR who delivers outstanding customer service to commercial and residential customers in the green industry.

You will build relationships, assist customers in person, by phone, or online orders, and help manage inventory and merchandising while maintaining safety and efficiency. The company offers benefits and opportunities for growth.