Bilingual Customer Sales & Service Associate

Talentify; Cincinnati (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Paid Training and Certifications

Product Discounts

Job summary

SiteOne Landscape Supply in Cincinnati, OH is seeking a Bilingual Customer Sales & Service Representative (CSSR) to deliver outstanding service to commercial and residential customers in the green industry. You will handle in-person, phone, and online orders, pull inventory for pickup or delivery, and help grow sales by leveraging new technologies.

The role emphasizes relationship-building, cross-functional collaboration, and maintaining safe, efficient store operations while meeting customer

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills.
• Bilingual proficiency - English/Spanish preferred.
• Green industry knowledge a plus.
• Willingness to adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to SiteOne customers.
• Cultivate and manage relationships with customers.
• Assist customers in person, by phone, or online ordering.
• Pull and prepare inventory orders for pickup or delivery.
• Identify opportunities to grow sales with current and potential customers.
• Partner with branch leadership to implement new technologies and workflows.
• Assist with merchandising, inventory management, and other store tasks while maintaining safety.

Skills

Customer service

Bilingual English/Spanish

Green industry knowledge

Inventory management

Fast decision making

Physical strength

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Cincinnati, OH is seeking a Bilingual Customer Sales & Service Representative (CSSR) to deliver outstanding service to commercial and residential customers in the green industry. You will handle in-person, phone, and online orders, pull inventory for pickup or delivery, and help grow sales by leveraging new technologies.

The role emphasizes relationship-building, cross-functional collaboration, and maintaining safe, efficient store operations while meeting customer