Bilingual Customer Retention Manager – High Impact, Bonus

Arona Home Essentials; Puerto Rico; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off including vacation and personal days

Unlimited Bonus & Commission opportunities

Company paid Life and Long-Term Disability Insurance

Medical, Dental, Vision Insurance

401(k) with company match

Ongoing training and development

Job summary

Arona Home Essentials is seeking a Customer Retention Manager to support customer engagement and retention strategies. This role involves direct contact with customers who have not renewed their leases and ensuring accurate customer data is maintained.

The ideal candidate will possess strong leadership, communication, and interpersonal skills. Access to a comprehensive benefits package and unlimited bonus opportunities are also part of the role.

Qualifications

• Valid Driver's License required.
• Must pass drug screening and background check.
• Must be 21 years of age or older.

Responsibilities

• Contact customers who have not renewed leases.
• Maintain accurate customer information.
• Assist other associates as needed.
• Monitor customer payment history and make recommendations.
• Collect money and obtain signatures on leases.
• Perform other tasks as assigned by management for customer retention.

Skills

Leadership skills

Communication skills

Interpersonal skills

Organizational skills

Bilingual

Job description

Arona Home Essentials is seeking a Customer Retention Manager to support customer engagement and retention strategies. This role involves direct contact with customers who have not renewed their leases and ensuring accurate customer data is maintained.

The ideal candidate will possess strong leadership, communication, and interpersonal skills. Access to a comprehensive benefits package and unlimited bonus opportunities are also part of the role.