Bilingual Customer Care Specialist — Weekdays Growth Path

Capitalsvcs; United States; Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental

Vision

401K with company match

Tuition reimbursement

Paid parental leave

3 weeks paid vacation

11 paid holidays

Paid sick leave

Descripción de la vacante

CAPITAL Services in Sioux Falls, SD is hiring Onsite Customer Care Representatives and Bilingual Customer Care Representatives to join a full-time, daytime schedule. You will answer calls, empathize with customers, and solve issues, delivering a friendly, helpful experience.

A 4-week paid training program, a competitive benefits package, and a 15% bilingual differential for Spanish speakers are provided. The role offers Monday–Friday shifts, no weekends, and opportunities for growth and

Formación

• Full-time, paid 4-week training program provided.

Responsabilidades

• Interact with customers by phone to resolve issues.
• Empathize with customers and identify solutions.
• Document customer accounts accurately while handling multiple tasks.
• Maintain friendly, professional communication and meet performance goals.

Conocimientos

Phone communication

Calm under pressure

Problem solving

Documentation

Customer service

Teamwork

Positive attitude

Empathy

Descripción del empleo

CAPITAL Services in Sioux Falls, SD is hiring Onsite Customer Care Representatives and Bilingual Customer Care Representatives to join a full-time, daytime schedule. You will answer calls, empathize with customers, and solve issues, delivering a friendly, helpful experience.

A 4-week paid training program, a competitive benefits package, and a 15% bilingual differential for Spanish speakers are provided. The role offers Monday–Friday shifts, no weekends, and opportunities for growth and