Bilingual Customer Care Specialist

Sherwin-Williams Co.; Williamsburg (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Williamsburg, VA is seeking a Customer Service Specialist to assist wholesale and retail customers, identify needs, answer product questions, and recommend solutions. You will help resolve concerns promptly while maintaining high store standards and supporting sales goals.

This role is based at Store #703303, 6520 Richmond Rd, Williamsburg, VA 23188, and involves direct customer interaction, cash handling, and teamwork.

Responsibilities

• Contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised.
• The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Job description

Sherwin-Williams in Williamsburg, VA is seeking a Customer Service Specialist to assist wholesale and retail customers, identify needs, answer product questions, and recommend solutions. You will help resolve concerns promptly while maintaining high store standards and supporting sales goals.

This role is based at Store #703303, 6520 Richmond Rd, Williamsburg, VA 23188, and involves direct customer interaction, cash handling, and teamwork.