Bilingual Paint Store Specialist

Sherwin-Williams Co.; Sandston (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #705146 in Richmond, VA. The role focuses on helping wholesale and retail customers select appropriate products, resolving concerns, and maintaining store presentation and product knowledge.

Responsibilities include assisting customers in person and by phone, processing sales, stocking displays, and supporting delivery activities. Flexible hours, including evenings and weekends, are required alongside adherence to safety and

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must read, write, comprehend and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Ability to work evenings and weekends as scheduled.
• Internal Sherwin-Williams staff must meet performance rating and HR Cloud requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull products from sales floor or warehouse and tint/mix to customer specs.
• Stock shelves and set up displays; load/unload delivery trucks and assist in deliveries.

Skills

Customer service

Sales

Communication

English

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Delivery equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #705146 in Richmond, VA. The role focuses on helping wholesale and retail customers select appropriate products, resolving concerns, and maintaining store presentation and product knowledge.

Responsibilities include assisting customers in person and by phone, processing sales, stocking displays, and supporting delivery activities. Flexible hours, including evenings and weekends, are required alongside adherence to safety and