Bilingual Paint Store Sales & Service Specialist

Sherwin-Williams Co.; Virginia Beach (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Virginia Beach, VA seeks a Customer Service Specialist to help wholesale and retail customers by identifying needs, recommending products, and processing transactions with accuracy. The role emphasizes delivering high-quality service, meeting sales goals, and maintaining store presentation.

You will work at Store #705236, 1727 Laskin Rd, Virginia Beach, VA 23454, joining a team focused on reliability, product knowledge, and compliant operations.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries.

Skills

English proficiency

Spanish proficiency

Customer service

Education

High school diploma or GED

Tools

Tinting equipment

HR Cloud eLearning

Job description

Sherwin-Williams in Virginia Beach, VA seeks a Customer Service Specialist to help wholesale and retail customers by identifying needs, recommending products, and processing transactions with accuracy. The role emphasizes delivering high-quality service, meeting sales goals, and maintaining store presentation.

You will work at Store #705236, 1727 Laskin Rd, Virginia Beach, VA 23454, joining a team focused on reliability, product knowledge, and compliant operations.