Bilingual Customer Care & Order Specialist

Your Talent Team; Okmulgee (OK); On-site; USD 38,000 - 62,000; Full time

Job summary

Your Talent Team is seeking a bilingual Customer Care Specialist in Oklahoma to serve as the primary contact for customers across domestic and international accounts. You will support order management, inquiries, and cross-functional coordination to ensure high customer satisfaction.

The ideal candidate has strong communication skills, is highly organized, and experienced in customer service, sales support, and ERP systems. Full-time exempt position with collaborative team environment.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Bilingual proficiency in English and Spanish required.
• Experience in customer service, account management, and inside sales.
• Strong written and verbal communication and attention to detail.
• Proficiency with Microsoft Office and business systems; SAP or Salesforce preferred.

Responsibilities

• Respond to inquiries via phone and email and build relationships.
• Provide order status updates and delivery timelines.
• Coordinate with internal teams to resolve issues.
• Process orders for domestic and Latin American markets.
• Maintain customer data and ERP records; create new accounts.
• Prepare quotes and support sales initiatives with customers.

Skills

Bilingual English/Spanish

Customer service

Account management

Inside sales

Sales support

Strong communication

Organization

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

SAP

Salesforce

Job description

Your Talent Team is seeking a bilingual Customer Care Specialist in Oklahoma to serve as the primary contact for customers across domestic and international accounts. You will support order management, inquiries, and cross-functional coordination to ensure high customer satisfaction.

The ideal candidate has strong communication skills, is highly organized, and experienced in customer service, sales support, and ERP systems. Full-time exempt position with collaborative team environment.