Bilingual Customer Advocate (Spanish)

Sherwin-Williams; Colleyville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Colleyville, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will handle sales transactions, stock shelves, tint and mix products, and help meet store sales goals.

This role requires clear English and Spanish, physical ability to lift up to 70 lbs, and flexible hours including evenings and weekends. You’ll work at Store #707230 on Colleyville Blvd, delivering friendly service and maintaining

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service and achieve store goals.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and according to policy.
• Maintain in-stock and presentable condition in assigned areas.
• Tint and mix products as needed to customer specifications.
• Stock shelves and set up displays.
• Assist in deliveries as needed.

Skills

Customer service

Sales orientation

Communication

Bilingual English/Spanish

Cash handling

Inventory awareness

Education

High School Diploma or GED

Job description

Sherwin-Williams in Colleyville, TX is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will handle sales transactions, stock shelves, tint and mix products, and help meet store sales goals.

This role requires clear English and Spanish, physical ability to lift up to 70 lbs, and flexible hours including evenings and weekends. You’ll work at Store #707230 on Colleyville Blvd, delivering friendly service and maintaining