Bilingual Customer Care Specialist (English/Spanish)

Sherwin-Williams; Arlington (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Sherwin-Williams in Arlington, TX is seeking a Customer Service Specialist to assist customers, drive sales, and maintain store presentation. The role involves in-store and phone interactions, processing transactions, restocking, and occasional delivery assistance. Ability to lift up to 70 lbs and work evenings/weekends is required.

Strong English and Spanish language skills are essential. Join a team focused on customer satisfaction, product knowledge, and achieving store sales goals within

Qualifications

• Must be 18+ years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend and communicate in English.
• Must read, write, comprehend and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Provide excellent customer service and help customers find products.
• Assist customers in person and over the phone by determining needs and presenting products.
• Process sales transactions accurately and according to policies.
• Maintain in-stock and presentable condition in assigned areas.
• Stock shelves, set up displays and assist in deliveries as needed.
• Remain knowledgeable about products and discuss options with customers.

Skills

Bilingual English/Spanish

Customer service

Sales oriented

Education

High School diploma or GED

Job description

Sherwin-Williams in Arlington, TX is seeking a Customer Service Specialist to assist customers, drive sales, and maintain store presentation. The role involves in-store and phone interactions, processing transactions, restocking, and occasional delivery assistance. Ability to lift up to 70 lbs and work evenings/weekends is required.

Strong English and Spanish language skills are essential. Join a team focused on customer satisfaction, product knowledge, and achieving store sales goals within