Bilingual CSR & Sales Rep – Insurance

Univista Holdings; Palmhurst (TX); On-site; USD 22,000 - 23,000; Full time

Job summary

Univista Holdings is hiring a bilingual Customer Service Sales Representative in Palmhurst, TX. You will handle inquiries, resolve issues, and actively promote our products and services in both English and Spanish.

Requirements include a high school diploma and 1 year of customer service experience preferred. CRM and MS Office skills are beneficial. Salary is $16.00–$17.00 per hour with on-site work.

Qualifications

• Bilingual English and Spanish required. Strong communication skills.
• High school diploma or equivalent. Basic computer skills.
• Experience in call center or customer service preferred.
• Insurance industry experience or 2-20/440 license a plus.

Responsibilities

• Handle incoming calls from customers promptly and professionally.
• Initiate outbound calls to follow up on inquiries, resolve issues, or promote products and services.
• Identify customer concerns and resolve them effectively to ensure a positive experience.
• Utilize problem-solving skills and product knowledge to address inquiries and complaints.
• Promote our products and services during interactions using upselling/cross-selling.

Skills

Bilingual English/Spanish

Call center experience

Customer service

Sales experience

CRM systems

Microsoft Office

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Univista Holdings is hiring a bilingual Customer Service Sales Representative in Palmhurst, TX. You will handle inquiries, resolve issues, and actively promote our products and services in both English and Spanish.

Requirements include a high school diploma and 1 year of customer service experience preferred. CRM and MS Office skills are beneficial. Salary is $16.00–$17.00 per hour with on-site work.