Bilingual CSR & Insurance Sales Specialist

Univista Holdings; San Antonio (TX); On-site; USD 22,000 - 23,000; Full time

Job summary

Univista Holdings in San Antonio, TX is seeking a bilingual Customer Service Sales Representative. The role focuses on handling inquiries, resolving issues, and promoting products and services in both English and Spanish. Strong communication and problem-solving skills are essential for delivering exceptional customer experiences.

The position is full-time, with an hourly pay rate of $16.00 to $17.00, and requires reliable transportation. Prior call center or sales experience is a plus.

Qualifications

• Fluency in English and Spanish is required.
• Basic computer skills and office software knowledge.
• Experience in call centers or customer service is preferred.
• Ability to upsell and cross-sell products during interactions.

Responsibilities

• Handle incoming calls from customers promptly and professionally.
• Make outbound follow-up calls to resolve inquiries or promote products and services.
• Identify customer concerns and resolve them effectively for a positive experience.
• Use product knowledge to address inquiries and complaints.

Skills

Bilingual English/Spanish

Communication skills

Sales/up selling

Customer service

Problem solving

Time management

Reliable transportation

Education

High School Diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Univista Holdings in San Antonio, TX is seeking a bilingual Customer Service Sales Representative. The role focuses on handling inquiries, resolving issues, and promoting products and services in both English and Spanish. Strong communication and problem-solving skills are essential for delivering exceptional customer experiences.

The position is full-time, with an hourly pay rate of $16.00 to $17.00, and requires reliable transportation. Prior call center or sales experience is a plus.