Bilingual CSR - In-Store Financial Services

Ccffamilyofbrands; Sunnyvale (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning modules and development

Cross-brand opportunities

Leadership development program

Performance-based promotion

Educational reimbursement

Medical insurance with HSA/FSA

401(k) with company match

Life and AD&D insurance

Voluntary benefits package

Employee Assistance Program

Discount marketplace

Paid time off starting at 12 days

Job summary

Titlemax is hiring a Customer Service Representative (Bilingual) in Sunnyvale, TX. You will engage with customers in-store, process transactions, and provide financial services that fit their needs. The role includes hands-on training and opportunities for advancement across a growing family of brands.

The position requires a full-time, in-person schedule with weekends and a minimum of 40 hours per week. A strong emphasis on accuracy, customer service, and compliance is essential.

Qualifications

• Excellent verbal and written communication skills with customers.
• Meticulous attention to detail and data entry accuracy.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.

Skills

Verbal and written communication

Attention to detail

POS system proficiency

Microsoft Office skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Titlemax is hiring a Customer Service Representative (Bilingual) in Sunnyvale, TX. You will engage with customers in-store, process transactions, and provide financial services that fit their needs. The role includes hands-on training and opportunities for advancement across a growing family of brands.

The position requires a full-time, in-person schedule with weekends and a minimum of 40 hours per week. A strong emphasis on accuracy, customer service, and compliance is essential.