Customer Service Pro — Training & Growth Path

Ccffamilyofbrands; San Bruno (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training opportunities

Leadership potential via Key Holder

Performance-based advancement

Educational reimbursement

Medical insurance options

401(k) and Roth 401(k) with company 1:

Life and AD&D insurance

Voluntary benefits package

Employee assistance program

Discount marketplace access

Paid time off starting at 12 days

Casual dress code including jeans and

Company-wide recognition programs

Job summary

Community Choice Financial Family of Brands is looking for a Customer Service Representative in San Bruno, CA. You will handle check cashing, money transfers, and payments, delivering strong in-store experiences while building client relationships.

Join a high-performance team with hands-on training, development, and opportunities to advance across eleven brands nationwide. In-store, full-time schedule with weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Ability to enter data accurately and maintain attention to detail.
• Proficient with phones, POS system, and Microsoft Office applications.

Responsibilities

• Connect with customers to cultivate relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Assist in account management and collections by accepting payments and scheduling.
• Maintain store appearance and ensure compliance with policies and procedures.

Skills

Verbal and written communication

Attention to detail

POS system proficiency

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is looking for a Customer Service Representative in San Bruno, CA. You will handle check cashing, money transfers, and payments, delivering strong in-store experiences while building client relationships.

Join a high-performance team with hands-on training, development, and opportunities to advance across eleven brands nationwide. In-store, full-time schedule with weekend availability is required.