Bilingual Customer Service Rep — Fast-Paced Support

Fast Action Pest Control; Elk Grove (CA); Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

Fast Action Pest Control in Elk Grove, CA is hiring bilingual Customer Service Representatives to support a fast-paced, high-volume office environment. The CSR handles inquiries by phone, email, and chat, resolving issues to keep customers satisfied and returning for service.

No pest control experience is required—training will be provided for motivated candidates with strong communication skills. A high school diploma and bilingual ability help you excel in a busy setting.

Formación

• Minimum requirement: High school diploma or equivalent.
• Experience in a customer service role or similar.
• Strong verbal and written communication skills.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
• Resolve customer complaints and issues by identifying root cause and providing effective solutions.
• Maintain accurate records of customer interactions and transactions in the company database.
• Collaborate with other departments to ensure customer needs are met and issues are resolved promptly.

Conocimientos

Customer service experience

Verbal communication

Written communication

Educación

High school diploma or equivalent

Herramientas

CRM software

Descripción del empleo

Fast Action Pest Control in Elk Grove, CA is hiring bilingual Customer Service Representatives to support a fast-paced, high-volume office environment. The CSR handles inquiries by phone, email, and chat, resolving issues to keep customers satisfied and returning for service.

No pest control experience is required—training will be provided for motivated candidates with strong communication skills. A high school diploma and bilingual ability help you excel in a busy setting.