Bilingual CSR: Customer Care & Payments Pro

Community Choice Financial Family of Brands

League City (TX)

In loco

USD 17.000 - 24.000

Tempo pieno

12 giorni fa

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Vantaggi offerti da questo lavoro

On-the-job training
Learning management system
Career advancement opportunities
401(k) retirement plan
Health insurance

Descrizione del lavoro

TitleMax in League City, TX is seeking a Customer Service Representative (Bilingual) to assist customers with financial services and in-store transactions. You will engage with a diverse customer base, learn products, and work in a fast-paced environment that emphasizes accuracy and personal service.

The role offers hands-on training, growth opportunities across the brand network, and a structured benefits package.

Competenze

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Meticulous attention to detail.
  • Proficiency with phones, POS, Microsoft Office.
  • Must be 18 years or older (19 in Alabama).
  • Background check required.

Mansioni

  • Connect with customers to build lasting relationships and drive repeat business.
  • Review, validate, and process customer transactions with accuracy.
  • Enter and maintain customer information in a POS system with precision.
  • Assist in in-store and community events and external marketing.
  • Maintain store appearance and cleanliness to enhance customer experience.
  • Uphold company policies and compliance with laws and procedures.

Conoscenze

Verbal & written communication
Detail-oriented
Data entry accuracy
Customer service orientation

Formazione

High school diploma or equivalent

Strumenti

POS system
Microsoft Office

Descrizione del lavoro

TitleMax in League City, TX is seeking a Customer Service Representative (Bilingual) to assist customers with financial services and in-store transactions. You will engage with a diverse customer base, learn products, and work in a fast-paced environment that emphasizes accuracy and personal service.

The role offers hands-on training, growth opportunities across the brand network, and a structured benefits package.

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