In-Store CSR: Fast-Track to Leadership & Growth

CCF Family of Brands; Houston (TX); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid training

Learning management system access

Cross-brand training

Educational reimbursement

Medical insurance options

401(k) with company match

Life and AD&D insurance

Paid time off

Job summary

TitleMax in Houston, TX is seeking a Customer Service Representative to help customers access financial solutions and provide exceptional in-store experiences. You’ll handle transactions, build relationships, and participate in a fast-paced, high-performance environment.

We offer hands-on training, development opportunities, and a comprehensive benefits package designed to support long-term success as you grow within the TitleMax family of brands.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS system, and Microsoft Office.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments.

Skills

Excellent communication

Detail oriented

POS system proficiency

Microsoft Office

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax in Houston, TX is seeking a Customer Service Representative to help customers access financial solutions and provide exceptional in-store experiences. You’ll handle transactions, build relationships, and participate in a fast-paced, high-performance environment.

We offer hands-on training, development opportunities, and a comprehensive benefits package designed to support long-term success as you grow within the TitleMax family of brands.