Bilingual Clinical Front Desk & Patient Services Specialist

Monroe+Biomedical+Research; North Charleston (SC); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Onsite position

Healthcare environment experience

Resumo da oferta

Monroe Biomedical Research in Charleston, SC seeks a Bilingual Clinical Administrative Assistant to serve as the first point of contact for patients, participants, and visitors onsite. The role emphasizes welcoming interactions, scheduling, and accurate administration in a healthcare setting.

The ideal candidate has strong communication, organizational skills, and experience with Microsoft Office; bilingual English/Spanish proficiency is required and HIPAA compliance is essential.

Qualificações

• Customer service and communication skills are essential.
• Proficiency in Microsoft Office (Word, Excel, Outlook) required.
• Bilingual in English and Spanish is a must.

Responsabilidades

• Welcome and assist patients, participants, and visitors at the front desk.
• Answer calls, screen inquiries, direct to appropriate staff, and schedule appointments.
• Maintain patient/visitor logs and ensure accurate check-in processes.
• Coordinate with research staff and support study documentation and follow-up.

Conhecimentos

Customer service

Phone etiquette

MS Office (Word/Excel/Outlook)

Organization

Bilingual English/Spanish

Multitasking

Healthcare front desk

Formação académica

High school diploma or equivalent

Associate or bachelor’s degree in healthcare administration or related field preferred

Ferramentas

CTMS

Descrição da oferta de emprego

Monroe Biomedical Research in Charleston, SC seeks a Bilingual Clinical Administrative Assistant to serve as the first point of contact for patients, participants, and visitors onsite. The role emphasizes welcoming interactions, scheduling, and accurate administration in a healthcare setting.

The ideal candidate has strong communication, organizational skills, and experience with Microsoft Office; bilingual English/Spanish proficiency is required and HIPAA compliance is essential.