Bilingual Front Desk & Admin Assistant - Part-Time

Icare Mental & Behavioral Wellness; Miami (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

ICare Mental & Behavioral Wellness, Inc. is seeking a part-time Front Desk Clerk / Administrative Assistant to be the welcoming first point of contact for patients in our Miami clinic.

The role will support patient services, scheduling, and basic administrative tasks in a busy mental health practice. The ideal candidate will be bilingual (English/Spanish), customer-service oriented, organized, and capable of multitasking while maintaining patient confidentiality and HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Customer service or reception experience preferred.
• Experience in medical/mental health setting a plus.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Greet patients and check in with a friendly, professional manner.
• Schedule, confirm, reschedule, and cancel appointments; manage reminders.
• Verify patient insurance eligibility and collect copays when applicable.
• Maintain organized patient records and assist with clerical duties.
• Coordinate communications between patients, providers, and staff.

Skills

Bilingual English/Spanish

Customer Service

Multitasking

Communication Skills

Education

High school diploma or GED

Tools

Microsoft Office

Electronic Scheduling Systems

EHR systems

Job description

ICare Mental & Behavioral Wellness, Inc. is seeking a part-time Front Desk Clerk / Administrative Assistant to be the welcoming first point of contact for patients in our Miami clinic.

The role will support patient services, scheduling, and basic administrative tasks in a busy mental health practice. The ideal candidate will be bilingual (English/Spanish), customer-service oriented, organized, and capable of multitasking while maintaining patient confidentiality and HIPAA compliance.