Bilingual Client Service Specialist (Call Center)

The Law Offices Of Kanner And Pintaluga; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Paid time off

401K with firm match

Employer-covered supplemental benefits

Voluntary supplemental benefits

Annual performance reviews

Job summary

The Law Offices Of Kanner And Pintaluga in Boca Raton, FL is seeking a Client Service Representative to handle incoming calls and complete new client intake, then transfer to the intake team. The role includes maintaining Excel reports to assist their supervisor.

Full-time position requiring a high school diploma and customer service experience. Proficiency in Microsoft Office and strong multitasking abilities are essential for success in this fast-paced law firm environment.

Qualifications

• High school diploma or GED required.
• Experience in customer service preferred.
• Experience with data entry functions.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Ability to manage a heavy workload in a fast-paced environment.

Responsibilities

• Answer all incoming calls from new or existing clients.
• Respond to emails in a timely, professional manner.
• Collect needed client information and direct to intake team.
• Generate and maintain Excel reports.
• Support supervisor and work in a team setting.
• Perform other related duties as assigned.

Skills

Customer service

Data entry

Microsoft Office

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The Law Offices Of Kanner And Pintaluga in Boca Raton, FL is seeking a Client Service Representative to handle incoming calls and complete new client intake, then transfer to the intake team. The role includes maintaining Excel reports to assist their supervisor.

Full-time position requiring a high school diploma and customer service experience. Proficiency in Microsoft Office and strong multitasking abilities are essential for success in this fast-paced law firm environment.