Bilingual Client Service Specialist | Call Center

Kanner & Pintaluga, P.A; Boca Raton (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Wage

Paid Time Off, Holiday, Bereavement, S

401K Retirement Savings Plan

Employer-Covered Supplemental Benefits

Voluntary Supplemental Benefits

Annual Performance Reviews

Job summary

Kanner & Pintaluga, P.A. in Boca Raton, FL seeks a Client Service Representative to handle incoming calls and new client intake. The role includes data-entry tasks and daily Excel reporting in a fast-paced environment.

You will support the intake team, maintain communication with clients, and collaborate with colleagues to ensure efficient service delivery. This full-time position offers standard firm benefits and a team-oriented workplace.

Qualifications

• High school/GED diploma required.
• Previous customer service experience preferred.
• Experience with data-entry functions.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Excellent organizational and multitasking skills.

Responsibilities

• Answering all incoming phone calls of new or existing clients.
• Answering all incoming emails in a timely professional manner.
• Professional phone conduct.
• Gathering needed new client information and directing clients to the intake team.
• Generating and daily maintenance of excel reports.
• Placing daily follow-up calls with potential and existing clients.
• Working in a team setting.
• Perform other related duties as assigned.

Skills

Customer service

Data entry

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Kanner & Pintaluga, P.A. in Boca Raton, FL seeks a Client Service Representative to handle incoming calls and new client intake. The role includes data-entry tasks and daily Excel reporting in a fast-paced environment.

You will support the intake team, maintain communication with clients, and collaborate with colleagues to ensure efficient service delivery. This full-time position offers standard firm benefits and a team-oriented workplace.