Bilingual Client Experience Specialist

PNC; New Jersey; On-site; USD 41,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a Client Experience Associate in Green Brook, NJ. The role emphasizes delivering a superior customer experience, educating customers on financial options, and identifying banking opportunities during customer interactions.

Bilingual Spanish required to serve a diverse client base and enhance loyalty across branches. This in-office position supports proactive sales conversations, ensures accurate branch operations, and helps grow client relationships through personalized service

Qualifications

• No university degree required; related experience acceptable.
• Bilingual Spanish language proficiency is required.
• Customer service and sales skills are advantageous.

Responsibilities

• Deliver a unique customer experience and educate customers on financial options.
• Identify banking opportunities during customer interactions and refer to branch staff.
• Engage customers in lobby and support teller and branch operations; promote digital tools.

Skills

Bilingual Spanish

Customer service

Sales orientation

Education

No Degree

Job description

PNC is seeking a Client Experience Associate in Green Brook, NJ. The role emphasizes delivering a superior customer experience, educating customers on financial options, and identifying banking opportunities during customer interactions.

Bilingual Spanish required to serve a diverse client base and enhance loyalty across branches. This in-office position supports proactive sales conversations, ensures accurate branch operations, and helps grow client relationships through personalized service