Bilingual Client Experience Associate (Banking)

PNC; Okeechobee (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Paid time off

Job summary

PNC in-office role based in Royal Palm Beach, FL within Retail Banking, seeking a Client Experience Associate to deliver a unique customer experience, educate customers on financial options, and identify banking opportunities during interactions.

The role emphasizes proactive sales through lobby engagement and referrals, supports teller and branch operations, and requires Spanish language preference. No visa sponsorship is offered.

Qualifications

• No degree required for this role.
• Spanish speaking preferred.
• Prior retail banking knowledge is a plus.

Responsibilities

• Delivers a unique customer experience and educates customers on financial options.
• Identifies opportunities and referrals to branch staff.
• Performs lobby engagement to promote PNC products.
• Assists with teller and branch operations for accuracy.
• Supports proactive sales conversations through a defined process.

Skills

Customer Experience

Banking

Proactive Sales

Identifying Opportunities

Customer Service

Education

No Degree

Job description

PNC in-office role based in Royal Palm Beach, FL within Retail Banking, seeking a Client Experience Associate to deliver a unique customer experience, educate customers on financial options, and identify banking opportunities during interactions.

The role emphasizes proactive sales through lobby engagement and referrals, supports teller and branch operations, and requires Spanish language preference. No visa sponsorship is offered.