Bilingual Case Aide: Impactful Family Support

NASW Virginia; Fairfax (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

33 Paid days off per year

Healthcare benefits for you and your;

Pet insurance discounts

401(k)

Summer hours off (Half-day Fridays)

Mileage reimbursement

Phone allowance

Student loan repayment assistance

CEUs and ongoing trainings

Job summary

National Youth Advocate Program (NYAP) seeks a Case Aide to provide administrative support to program staff, maintain records, and ensure compliance with ORR policy requirements. The role requires bilingual English/Spanish fluency, strong organizational skills, and the ability to manage multiple priorities with confidentiality.

Travel may be required to support unification efforts. Responsibilities include intake and discharge documentation, maintaining UC Portal records, and coordinating

Qualifications

• High School Diploma required; a 4-year degree is preferred.
• Bilingual English/Spanish; fluency required.
• Proficient with word processing, spreadsheets, and database programs.

Responsibilities

• Perform administrative support for program staff and ensure timely records.
• Maintain ORR policy compliance and documentation.
• Support case management with intake, discharge, and records requests.
• Coordinate travel and scheduling as needed.
• Uphold confidentiality and provide client-centered service.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Confidentiality

Independent work

Education

High School Diploma, 4-year degree preferred

Tools

Word processing

Spreadsheet

Database programs

Evolv system

UC Portal

General IT familiarity

Job description

National Youth Advocate Program (NYAP) seeks a Case Aide to provide administrative support to program staff, maintain records, and ensure compliance with ORR policy requirements. The role requires bilingual English/Spanish fluency, strong organizational skills, and the ability to manage multiple priorities with confidentiality.

Travel may be required to support unification efforts. Responsibilities include intake and discharge documentation, maintaining UC Portal records, and coordinating