Bilingual Case Aide – Family & Child Support

National Youth Advocate Program; Gurnee (IL); Presencial; USD 40.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Pet insurance

401(k)

Mileage reimbursement

Paid holidays & PTO

Phone allowance

Student loan repayment assistance

CEUs and trainings

Descripción de la vacante

National Youth Advocate Program is hiring a Case Aide for the La Jornada initiative in Gurnee, IL. You will provide administrative support to program staff, assist with case management tasks, and help ensure timely documentation and records control.

Responsibilities include maintaining files, supporting intake/discharge packages, and coordinating with legal service providers, with a focus on confidentiality and multi-tasking in a dynamic nonprofit setting.

Formación

• High School Diploma, 4-year degree preferred.
• Understand ORR Policies and Procedures.
• Proficient with desktop and mobile devices and standard office software.
• Bilingual (English/Spanish); Spanish fluency is required.
• Minimum automobile insurance coverage and reliable personal vehicle with a good driving record.

Responsabilidades

• Provide administrative and document support to program staff.
• Support ORR 7 Day Case Management policy requirements.
• Maintain records per ORR/NYAP/NAR policies and perform requests.
• Assist with intake, discharge, and case management activities.
• Coordinate with legal service providers for Know Your Rights presentations.

Conocimientos

Bilingual English/Spanish

Customer service

Communication

Organizational skills

Independent worker

Educación

High School Diploma

4-year degree preferred

Herramientas

Microsoft Word

Microsoft Excel

Database software

Descripción del empleo

National Youth Advocate Program is hiring a Case Aide for the La Jornada initiative in Gurnee, IL. You will provide administrative support to program staff, assist with case management tasks, and help ensure timely documentation and records control.

Responsibilities include maintaining files, supporting intake/discharge packages, and coordinating with legal service providers, with a focus on confidentiality and multi-tasking in a dynamic nonprofit setting.