Bilingual Caregiver Training & Onboarding Coordinator

ADP, Inc.; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

ADP, Inc. in Chicago, IL is seeking a Training and Onboarding Coordinator to manage onboarding and training for new caregivers and applicants.

This role ensures a welcoming, compliant onboarding experience by coordinating sessions, processing documents, and supporting caregivers through hiring and orientation. The position requires strong customer service, organization, and attention to detail, with daily coordination across branches and internal departments.

Qualifications

• High school diploma or equivalent.
• 1–2 years of client-facing experience in home care or related field.
• Strong communication, empathy and problem-solving skills.
• Customer service focus and reliability.

Responsibilities

• Coordinate caregiver onboarding and training sessions.
• Process applicant documentation and maintain records.
• Serve as liaison between applicants, branch leadership and internal teams.
• Ensure onboarding compliance and document verification.
• Maintain caregiver schedules and client communications.

Skills

Customer service

Time management

Organizational skills

Education

High school diploma

Job description

ADP, Inc. in Chicago, IL is seeking a Training and Onboarding Coordinator to manage onboarding and training for new caregivers and applicants.

This role ensures a welcoming, compliant onboarding experience by coordinating sessions, processing documents, and supporting caregivers through hiring and orientation. The position requires strong customer service, organization, and attention to detail, with daily coordination across branches and internal departments.