Caregiver Training & Onboarding Specialist

SERENITY HOME HEALTH CARE; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

SERENITY HOME HEALTH CARE is seeking a Training and Onboarding Coordinator in Chicago, IL to manage onboarding and caregiver training.

You will coordinate sessions, process applicant documents, maintain records, and support caregivers through hiring and orientation, serving as a liaison between applicants, branch leadership, client coordinators, and internal teams to ensure a smooth transition to active caregiver status.

Qualifications

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.

Responsibilities

• Train and coordinate caregiver training sessions at assigned branches.
• Process applicant documentation and maintain detailed logs.
• Serve as primary contact throughout application and onboarding.
• Maintain onboarding documentation in electronic and physical formats.

Skills

Customer service

Organization

Communication

Computer literacy

Education

High school diploma or equivalent

Online Caregiverlist training certificate

Tools

AxisCare

Job description

SERENITY HOME HEALTH CARE is seeking a Training and Onboarding Coordinator in Chicago, IL to manage onboarding and caregiver training.

You will coordinate sessions, process applicant documents, maintain records, and support caregivers through hiring and orientation, serving as a liaison between applicants, branch leadership, client coordinators, and internal teams to ensure a smooth transition to active caregiver status.