Bilingual Care Team Navigator

Legacy Community Health; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA

403(b) retirement with match

Disability insurance

Gym subsidy

Job summary

Legacy Community Health seeks a Bilingual Care Team Assistant to serve as a trusted resource for patients, families, and caregivers. You will support the care team with calls, lab results, and medication management while ensuring respectful, patient-centered service in a busy clinic.

Responsibilities include coordinating referrals, preparing forms, and assisting with pre-visit planning. Fluency in Spanish and strong communication are essential for success in this role.

Qualifications

• Medical Assistant Certification or 2+ years clinical experience.
• Must maintain BLS/CPR certification.
• Spanish fluency required for service location.

Responsibilities

• Patient communication via calls and front desk coordination.
• Document in EHRS and route inquiries to providers.
• Return patient calls and deliver lab results promptly.
• Assist with pre-visit planning and care transitions.
• Coordinate referrals and arrange interpretation services as needed.
• Support medication refills and prior authorizations as directed.
• Complete provider forms and ensure safe, courteous environment.

Skills

Spanish fluency

Excellent communication skills

Customer service

Multi-tasking

EHRS proficiency

Typing and computer skills

Education

High-school level education or equivalency

Medical Assistant Certification

Job description

Legacy Community Health seeks a Bilingual Care Team Assistant to serve as a trusted resource for patients, families, and caregivers. You will support the care team with calls, lab results, and medication management while ensuring respectful, patient-centered service in a busy clinic.

Responsibilities include coordinating referrals, preparing forms, and assisting with pre-visit planning. Fluency in Spanish and strong communication are essential for success in this role.