Bilingual Pediatric Care Team Assistant

Legacy Community Health Services; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA

403(b) Match

Disability Insurance

Zero Copay Legacy Visits

Travel Insurance

Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health is hiring a Care Team Assistant for Pediatrics in Houston. This role supports clinical coordination, patient communication, and clerical tasks to keep care connected and accessible.

The CTA works with providers and the care team to ensure timely delivery of services, lab results, and referrals. The position emphasizes bilingual Spanish communication, empathy, organization, and a collaborative approach to navigate patients through PCMH requirements while supporting the

Qualifications

• High-school level education or equivalency.
• Medical Assistant Certification or its equivalent, or at least 2 years clinical experience in an inpatient or outpatient setting.
• Must maintain BLS /CPR.

Responsibilities

• Patient Communication: Address patient calls forwarded by the call center/front desk.
• Route clinical inquiries to the provider for review in EHRS.
• Return patient calls as directed by the provider.
• Send results notifications to patients, including lab results, in a timely manner.
• Contact medically vulnerable patients after visits for ongoing monitoring.
• Pre-Visit Planning: promote pre-visit prep.
• Confirm lab/imaging results and care transition details are available in the EHRS.
• Assist with and participate in daily safety huddles and ensure patient safety.

Skills

Spanish fluency

EHRS proficiency

Excellent communication

Customer service

Multi-tasking

Organizational skills

Typing & computing

Education

High school diploma or equivalent

Medical Assistant Certification or 2 yrs clinical experience

BLS/CPR certification

Tools

EHRS

Job description

Legacy Community Health is hiring a Care Team Assistant for Pediatrics in Houston. This role supports clinical coordination, patient communication, and clerical tasks to keep care connected and accessible.

The CTA works with providers and the care team to ensure timely delivery of services, lab results, and referrals. The position emphasizes bilingual Spanish communication, empathy, organization, and a collaborative approach to navigate patients through PCMH requirements while supporting the