Bilingual Care Coordinator - Patient Navigation (Hybrid)

Jones Advisors; Raleigh (NC); Hybride; USD 26 000 - 29 000; Plein temps

Résumé du poste

Urban Ministries of Wake County’s Open Door Clinic in Raleigh, NC seeks a Patient Care Coordinator to improve access to care. This full-time, hybrid role combines referral management, medical records, and office coordination to support diverse patients.

Hybrid schedule with onsite clinic operations and remote administrative tasks is offered. Salary is $19-$21 per hour, commensurate with experience, managed by Jones Advisors on behalf of Urban Ministries of Wake County.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience in healthcare, care coordination or medical records preferred.
• Athena EHR experience is a strong plus.
• Strong organizational, HIPAA knowledge and multitasking abilities.
• Excellent communication skills; bilingual English/Spanish a plus.
• Commitment to serving diverse populations.

Responsabilités

• Care Coordination & Patient Navigation (40%): lead referral workflows and assist with scheduling.
• Medical Records & Health Information (25%): handle releases of information and record prep in Athena EHR.
• Lab & Diagnostic Coordination (15%): schedule and follow up on orders.
• Operational Cross-Coverage (10%): support scheduling, registration and eligibility.
• Mentorship & Workflow Growth (10%): train interns/volunteers and participate in QA projects.

Connaissances

Organizational skills

HIPAA knowledge

Multitasking

Communication skills

Athena EHR

Bilingual English/Spanish

Formation

High School Diploma or equivalent

Healthcare Admin degree preferred

Outils

Athena EHR

Description du poste

Urban Ministries of Wake County’s Open Door Clinic in Raleigh, NC seeks a Patient Care Coordinator to improve access to care. This full-time, hybrid role combines referral management, medical records, and office coordination to support diverse patients.

Hybrid schedule with onsite clinic operations and remote administrative tasks is offered. Salary is $19-$21 per hour, commensurate with experience, managed by Jones Advisors on behalf of Urban Ministries of Wake County.