Bilingual Patient Care Navigator | Hybrid Role

Jones Insurance Agency, Inc.; Raleigh (NC); Hybrid; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

Urban Ministries of Wake County in Raleigh, NC is seeking a Bilingual Patient Care Coordinator to bridge gaps in care. You will link patients to specialty services, manage medical records, and support lab coordination while upholding HIPAA standards.

This full-time hybrid role rewards organization, empathy, and teamwork, with on-site clinic work and remote tasks for administration. English/Spanish bilingual candidates with healthcare exposure are encouraged to apply.

Qualifikationen

• High School Diploma or equivalent required; degree in Healthcare Admin/Public Health/Social Work preferred.
• Healthcare experience and care coordination background strongly preferred.
• HIPAA knowledge and strong multi-tasking ability are essential.
• Bilingual English/Spanish communication is required.

Aufgaben

• Lead referral workflows for specialty care and assist patients with scheduling.
• Manage incoming/outgoing medical records and HIPAA-related requests.
• Coordinate lab and diagnostic orders and ensure follow-up.
• Support front-office tasks during busy periods and mentor interns.
• Help train staff and contribute to quality improvement initiatives.

Kenntnisse

Bilingual (English/Spanish)

Ausbildung

High School Diploma or equivalent

Degree in Healthcare Admin, Public Health, Social Work, or related field preferred

Tools

Athena EHR

Jobbeschreibung

Urban Ministries of Wake County in Raleigh, NC is seeking a Bilingual Patient Care Coordinator to bridge gaps in care. You will link patients to specialty services, manage medical records, and support lab coordination while upholding HIPAA standards.

This full-time hybrid role rewards organization, empathy, and teamwork, with on-site clinic work and remote tasks for administration. English/Spanish bilingual candidates with healthcare exposure are encouraged to apply.