Bilingual Care Coordinator & Caregiver Coach

Caring for all; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with match

tuition assistance

reimbursements for memberships

referral bonuses

Job summary

Caring for People Services is seeking an Assistant Care Manager to support the Care Manager in coordinating high-quality, non-medical home care for clients of all ages. This in-office role requires travel to clients’ homes, on-call rotation, and occasional after-hours coverage to maintain continuity of care.

Responsibilities include assisting with client intake, care plans, scheduling, caregiver supervision, and documentation. Must be bilingual (Spanish/English) and pass a background check.

Qualifications

• 2+ years of experience in home care, healthcare, human services, care coordination, client services, or related field preferred.
• Bilingual in Spanish and English is required.
• Ability to pass an extensive background check.
• Experience in supervisory, leadership, caregiver-coordination, or team-lead role is a plus.

Responsibilities

• Assist the Care Manager with coordinating services for an assigned client caseload.
• Assist in client intake, service initiation, ongoing service coordination, reassessments, and discharge processes.
• Assist with gathering information for client assessments and individualized care plans.
• Assist with client visits, quality-assurance contacts, and service observations as assigned.
• Communicate professionally with clients, family members, authorized representatives, healthcare providers, payer sources, and other care team members.
• Follow up on client concerns, service interruptions, missed visits, and other care-related issues.
• Assist in supervising and coaching agency and family caregivers.
• Ensure accurate, timely, and complete documentation of client-related activities and communications.
• Provide direct care during emergencies or significant staffing gaps.

Skills

Bilingual in Spanish and English

Scheduling systems

AI scheduling tools

Education

High school diploma or equivalent

Associates degree preferred

Tools

Scheduling software

AI scheduling systems

Job description

Caring for People Services is seeking an Assistant Care Manager to support the Care Manager in coordinating high-quality, non-medical home care for clients of all ages. This in-office role requires travel to clients’ homes, on-call rotation, and occasional after-hours coverage to maintain continuity of care.

Responsibilities include assisting with client intake, care plans, scheduling, caregiver supervision, and documentation. Must be bilingual (Spanish/English) and pass a background check.