Bilingual Care Coordinator – Chronic Care Advocate

Suvida Healthcare; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Competitive pay

Free mental health & life coaching for

Holiday time off with pay

Paid community service day

Paid parental/family leave

Generous PTO

401k with company match

Job summary

Suvida Healthcare is actively seeking a Care Coordinator to deliver high-quality care to Medicare-eligible Hispanic seniors. The role collaborates with a Nurse Care Manager to manage daily follow-ups, DME/home health orders, and hospital record retrieval, while triaging calls and supporting clinical clerical tasks.

The ideal candidate brings MA experience, MA certification, and bilingual English/Spanish abilities, with a focus on culture and equity in care delivery.

Qualifications

• Completion of a Medical Assistant program is required.
• Certification in Medical Assisting (AAMA/CCMA or equivalent) is required.
• Bilingual in English and Spanish is required.

Responsibilities

• Conduct daily patient follow-ups for high-risk patients in the Chronic Care Program.
• Process DME and home health orders accurately and efficiently.
• Handle inbound triage calls and coordinate appropriate responses.
• Retrieve hospital records for recently admitted patients.
• Support the Chronic Care and Transition of Care programs with clerical tasks.
• Collaborate with Nurse Care Manager to ensure seamless care delivery.
• Assist in procedures within Medical Assistant scope for high-risk patients.
• Promote care-gap closures and Medicare HEDIS metrics.

Skills

Bilingual English/Spanish

Interpersonal communication

Organization & time management

Microsoft Office

Medical Assistant experience

Education

High school diploma or equivalent

Medical Assistant program completion

MA certification (AAMA/CCMA)

LPN/LVN license (preferred)

Tools

Microsoft Office

Job description

Suvida Healthcare is actively seeking a Care Coordinator to deliver high-quality care to Medicare-eligible Hispanic seniors. The role collaborates with a Nurse Care Manager to manage daily follow-ups, DME/home health orders, and hospital record retrieval, while triaging calls and supporting clinical clerical tasks.

The ideal candidate brings MA experience, MA certification, and bilingual English/Spanish abilities, with a focus on culture and equity in care delivery.