Bilingual Cannabis Customer Care Specialist

Jushi Holdings Inc.; Bloomington (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Discounts and promotions knowledge

Job summary

Jushi Holdings Inc. is seeking a Customer Care Consultant in Bloomington, IL to deliver exceptional service to patrons and patients and educate clients. You will assist via telephone, handle inquiries, and support store operations while adhering to policies and regulations.

The role involves guiding customers on product ideas, promoting memberships, and maintaining knowledge of benefits and promotions. Strong communication and multitasking are essential.

Qualifications

• High school diploma or GED required.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred.

Responsibilities

• Provide outstanding customer service to patrons and patients on the phone and in-store.
• Lead tours of the sales floor and make product recommendations.
• Maintain knowledge of benefits, discounts and promotions for memberships.

Skills

Customer service

Bilingual Spanish

Telephone handling

Computer literacy

Language skills

Education

High School diploma or GED

Associate or Bachelor's preferred

Tools

POS system

CRM experience

Job description

Jushi Holdings Inc. is seeking a Customer Care Consultant in Bloomington, IL to deliver exceptional service to patrons and patients and educate clients. You will assist via telephone, handle inquiries, and support store operations while adhering to policies and regulations.

The role involves guiding customers on product ideas, promoting memberships, and maintaining knowledge of benefits and promotions. Strong communication and multitasking are essential.