Cannabis Customer Care Specialist: Patient Support

Jushi Holdings Inc.; Normal (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Short-and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. is looking for a Customer Care Consultant in Normal, Illinois, who will provide exceptional customer service and assist patrons over the phone. Responsibilities include leading store tours, maintaining store cleanliness, operating the cash register, and ensuring compliance with company policies. Ideal candidates will possess a high school diploma or GED, excellent communication skills, and a focus on customer care in the cannabis industry. Benefits include medical, dental, vision, and 401(k).

Qualifications

• High School diploma or General Education Development (GED) required.
• Associate or Bachelor’s degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Excellent multi-tasking skills over the phone.

Responsibilities

• Provide outstanding, accurate customer service to patrons.
• Lead tours of sales floor within the store and make product recommendations.
• Maintain cleanliness and organization of store.
• Operate cash register and POS system.

Skills

Communication skills

Multi-tasking

Customer service

Education

High School diploma or GED

Associate or Bachelor’s degree

Job description

Jushi Holdings Inc. is looking for a Customer Care Consultant in Normal, Illinois, who will provide exceptional customer service and assist patrons over the phone. Responsibilities include leading store tours, maintaining store cleanliness, operating the cash register, and ensuring compliance with company policies. Ideal candidates will possess a high school diploma or GED, excellent communication skills, and a focus on customer care in the cannabis industry. Benefits include medical, dental, vision, and 401(k).