Bilingual Call Center Pro – Tech Support (Contract)

MassGenics, Inc.; New York (NY); On-site; USD 39,000 - 41,000; Part time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA

FSA

Life Insurance

Disability insurance

Paid sick time

Paid leaves

Job summary

Innova Solutions in Bronx, NY is seeking a Contract Call Center Representative for 2-3 months. The role involves handling customer calls, resolving issues, and offering technical support to ensure satisfaction.

The ideal candidate has 2 years of call center experience, a high school diploma or GED, and bilingual abilities. The pay range is $28-$30 per hour, with comprehensive benefits available based on eligibility.

Qualifications

• Two years of experience in a call center or related role.
• Bilingual proficiency as specified by the job.
• Strong verbal and written communication skills.

Responsibilities

• Handle incoming and/or outgoing calls with professionalism.
• Answer questions, resolve complaints, and provide technical support.
• Maintain customer satisfaction through effective problem solving.
• Demonstrate extensive phone experience and computer literacy.

Skills

Bilingual

Phone experience

Computer literate

Education

High School Diploma or GED

Job description

Innova Solutions in Bronx, NY is seeking a Contract Call Center Representative for 2-3 months. The role involves handling customer calls, resolving issues, and offering technical support to ensure satisfaction.

The ideal candidate has 2 years of call center experience, a high school diploma or GED, and bilingual abilities. The pay range is $28-$30 per hour, with comprehensive benefits available based on eligibility.