Bilingual Call Center Specialist (Tech Support)

Innova Solutions Inc.; New York (NY); Vor Ort; USD 39.000 - 41.000; Teilzeit

Benefits dieser Stelle

Referral bonus

Zusammenfassung

Innova Solutions is hiring a Call Center Representative for a 2-3 month contract based in Bronx, NY. The role focuses on delivering exceptional customer service, handling inquiries, resolving complaints, and providing basic technical support.

The ideal candidate has 2 years of call center experience, bilingual ability, and strong communication skills. The position requires a high school diploma, payroll timekeeping experience, and thorough computer literacy.

Qualifikationen

• Two years of experience required.
• Bilingual (facility specific).
• High School Diploma or GED required.
• 1 year call center and payroll timekeeping experience in a call center environment.

Aufgaben

• Handle incoming and/or outgoing calls.
• Resolve complaints and provide technical support to ensure customer satisfaction.
• Answer questions and assist customers as needed.
• Extensive phone experience and computer literacy are essential.

Kenntnisse

Customer service

Bilingual

Verbal & written comms

Active listening

Problem solving

Ausbildung

High School Diploma

Tools

Payroll timekeeping

Computer literacy

Jobbeschreibung

Innova Solutions is hiring a Call Center Representative for a 2-3 month contract based in Bronx, NY. The role focuses on delivering exceptional customer service, handling inquiries, resolving complaints, and providing basic technical support.

The ideal candidate has 2 years of call center experience, bilingual ability, and strong communication skills. The position requires a high school diploma, payroll timekeeping experience, and thorough computer literacy.