Bilingual Branch Receptionist & Personal Banking Specialist

Banco Davivienda; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Davivienda International Miami is seeking a Branch Receptionist & Personal Banking Assistant to welcome visitors and route them to the appropriate officer. The role also supports personal and commercial banking portfolios, assists with account activity inquiries, and helps balance teller and ATM operations.

Requirements include a Bachelor's degree, 2–3 years US banking experience in an administrative or operations role, and fluency in Spanish and English. Onsite in Miami, FL.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Fluency in both Spanish and English (spoken, written, reading).
• 2–3 years US banking experience in an administrative or bank operations role.
• Self-motivated with ability to work autonomously in a fast-paced environment.
• Strong organizational and prioritization skills.
• Knowledge of Excel.

Responsibilities

• Greet customers and direct them to the appropriate officer or staff.
• Answer all incoming calls and provide information as required.
• Maintain inventory of office and kitchen supplies.
• Assist with opening and updating local accounts.
• Support Personal Account officer with account activity inquiries.
• Respond to inquiries related to account relationships via phone or email.
• In head teller's absence, balance teller cash reserves and ATM activity.
• Perform other duties as assigned by the Head of Personal Banking.

Skills

Bilingual Spanish/English

Organizational skills

Autonomous work ethic

Education

Bachelor's degree

Tools

Excel

G-Suite

Job description

Davivienda International Miami is seeking a Branch Receptionist & Personal Banking Assistant to welcome visitors and route them to the appropriate officer. The role also supports personal and commercial banking portfolios, assists with account activity inquiries, and helps balance teller and ATM operations.

Requirements include a Bachelor's degree, 2–3 years US banking experience in an administrative or operations role, and fluency in Spanish and English. Onsite in Miami, FL.