Bilingual Personal Banker – Grow Relationships & Loyalty

PNC; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Dental and vision options

Life insurance

401(k) with match

Educational assistance

Wellness program

Paid time off

Job summary

PNC is seeking a Personal Banker based in Miami, FL to acquire and deepen the branch customer base through proactive sales and superior service. This role emphasizes leveraging technology to guide customers through financial options and growing share of wallet with partner ecosystem solutions.

Ideal candidates will have 3+ years of experience, the ability to speak Spanish preferred, and a commitment to adhere to PNC policies while delivering excellent customer experiences.

Qualifications

• Associates degree or equivalent with 3+ years of related experience.
• Spanish language preferred
• Background checks as required by CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via defined sales process and outbound interactions.
• Create customer loyalty and grow share of wallet through differentiated customer experience.
• Educate customers on options for managing financial transactions using technology and resources.
• Manage risk by adherence to policies and participate in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker based in Miami, FL to acquire and deepen the branch customer base through proactive sales and superior service. This role emphasizes leveraging technology to guide customers through financial options and growing share of wallet with partner ecosystem solutions.

Ideal candidates will have 3+ years of experience, the ability to speak Spanish preferred, and a commitment to adhere to PNC policies while delivering excellent customer experiences.