Bilingual Banking Sales & Service Associate

First Citizens; Miami (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

The First Citizens Bank in Miami is seeking a Sales and Service Representative to support branch transactions, assist customers, and educate on bank products and services. You will identify referral opportunities and work with a team to meet sales goals.

You should demonstrate strong communication, customer service, and adaptability, with bilingual English/Spanish being a plus. This role emphasizes professionalism, teamwork, and precise handling of cash and transactions.

Qualifications

• High School diploma or GED required.
• 6 months of customer service experience.
• Bilingual English/Spanish encouraged.

Responsibilities

• Process transactions and other customer service requests in the branch.
• Identify and refer sales opportunities to bank partners.
• Educate customers about bank capabilities, tools, and resources.

Skills

Communication

Customer service

Sales ability

Adaptability

Teamwork

Bilingual EN/ES

Education

High School Diploma

Job description

The First Citizens Bank in Miami is seeking a Sales and Service Representative to support branch transactions, assist customers, and educate on bank products and services. You will identify referral opportunities and work with a team to meet sales goals.

You should demonstrate strong communication, customer service, and adaptability, with bilingual English/Spanish being a plus. This role emphasizes professionalism, teamwork, and precise handling of cash and transactions.