Bilingual Billing Specialist - English/Spanish (Onsite)

Diversified Technology Corp.; Bloomsburg (Columbia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off from day one

401(k) with employer match after 90 **

Tuition Reimbursement after 1 year

Five (5) paid holidays

Job summary

Diversified Technology Corp. in Bloomsburg, PA seeks a Bilingual Billing Office Associate to support utility clients in English and Spanish. The role includes billing, payment processing, and customer support across multiple platforms, on-site from Monday to Friday, 8 am–5 pm.

You will work closely with clients to ensure accurate invoices and smooth platform navigation, leveraging bilingual communication to serve diverse utility customers.

Qualifications

• Fluent in English and Spanish (speaking, reading, writing).
• Associate degree in bookkeeping/office management; bachelor’s degree preferred.
• Experience in customer service is required or preferred.
• Proficiency with Microsoft Office 365 and CRM software.
• Strong mathematical and organizational abilities.

Responsibilities

• Bilingual client support via phone and email in English and Spanish.
• Process manual and electronic payments, mail handling and file management.
• Generate invoices, notices and reports using our billing software.
• Assist clients with platform navigation and troubleshooting in their language.
• Handle bulk mailings and maintain detailed payment records; support billing operations.

Skills

Bilingual English/Spanish

Customer service

Attention to detail

Multitasking

Verbal and written communication

Education

Associate’s degree in bookkeeping/office management

Bachelor’s degree preferred

Tools

Microsoft Office 365

CRM software

Job description

Diversified Technology Corp. in Bloomsburg, PA seeks a Bilingual Billing Office Associate to support utility clients in English and Spanish. The role includes billing, payment processing, and customer support across multiple platforms, on-site from Monday to Friday, 8 am–5 pm.

You will work closely with clients to ensure accurate invoices and smooth platform navigation, leveraging bilingual communication to serve diverse utility customers.