Bilingual Banking Advisor

Woodforest National Bank; San Antonio (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Woodforest experience

Job summary

Woodforest National Bank is seeking a Bank role in San Antonio to build and grow retail customer relationships through excellent service and proactive product marketing. You will operate in a fast-paced branch, handling teller tasks, account openings, and daily transactions while promoting digital banking tools.

The position emphasizes ownership, integrity, and community involvement, with opportunities to engage clients and cross-sell banking solutions within branch standards.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.
• Must be fluent in English and Spanish.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve personal sales goals through referrals and outreach.
• Resolve inquiries at first point of contact with timely follow-up.
• Open accounts and process transactions with accuracy.
• Explain complex banking products in simple terms.
• Provide warm, personalized service in a fast-paced branch.
• Support community engagement and in-store promotions.
• Uphold confidentiality and comply with policies and security.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Communication

Problem-solving

Flexible hours

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Bank role in San Antonio to build and grow retail customer relationships through excellent service and proactive product marketing. You will operate in a fast-paced branch, handling teller tasks, account openings, and daily transactions while promoting digital banking tools.

The position emphasizes ownership, integrity, and community involvement, with opportunities to engage clients and cross-sell banking solutions within branch standards.