Bilingual Banker II: Spanish/English Banking Pro

Woodforest National Bank; Spring (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Branch Banker II, bilingual in English and Spanish, to foster strong customer relationships in a busy Texas branch. You will promote banking products, support digital tools, and ensure accurate transactions and compliance while delivering excellent service.

The role emphasizes ownership, service, and community engagement as you help customers with deposits, accounts, and loan inquiries in a fast-paced retail setting.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Fluent in English and Spanish; able to communicate clearly with customers.
• Willing to accept coaching and feedback to improve performance.

Responsibilities

• Identify customer needs and recommend banking solutions to grow relationships.
• Engage in proactive conversations, referrals, and marketing outreach inside and outside the branch.
• Deliver Woodforest Experience with warm, personalized interactions daily.
• Open deposits and provide efficient teller and branch servicing with accuracy.

Skills

Retail sales

Customer service

Communication skills

Bilingual English/Spanish

Problem-solving

Confidentiality

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Branch Banker II, bilingual in English and Spanish, to foster strong customer relationships in a busy Texas branch. You will promote banking products, support digital tools, and ensure accurate transactions and compliance while delivering excellent service.

The role emphasizes ownership, service, and community engagement as you help customers with deposits, accounts, and loan inquiries in a fast-paced retail setting.