Retail Banking Advisor

Woodforest National Bank; San Antonio (TX); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Woodforest National Bank in Texas-San Antonio seeks a Banker to serve as frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of products.

The role emphasizes ownership, service, community and integrity, working in a fast-paced branch environment, handling teller duties, account openings, and compliant operations while supporting digital tools and community engagement.

Qualificações

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Retail banking experience preferred but not required.
• Will ingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsabilidades

• Identify customer needs and recommend banking solutions.
• Meet sales goals through proactive conversations and referrals.
• Resolve customer inquiries at first point of contact.
• Process teller transactions and account openings accurately.
• Explain complex banking products in simple terms.
• Maintain operational compliance and security procedures.

Conhecimentos

Customer service

Sales

Communication

Problem solving

Flexibility

Formação académica

High School Diploma or equivalent

Ferramentas

Cisco Duo

Descrição da oferta de emprego

Woodforest National Bank in Texas-San Antonio seeks a Banker to serve as frontline ambassador, delivering the Woodforest Experience by building and growing retail customer relationships through exceptional service and proactive marketing of products.

The role emphasizes ownership, service, community and integrity, working in a fast-paced branch environment, handling teller duties, account openings, and compliant operations while supporting digital tools and community engagement.