Bilingual Branch Banking Associate — Service & Growth

Woodforest National Bank; Baytown (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Job summary

Woodforest National Bank is seeking a Banker II - Bilingual to join our Texas Baytown branch. You will engage customers, identify financial needs, explain products, and drive sales while delivering the Woodforest Experience. This role emphasizes service, integrity, and community engagement in a branch setting.

You will open and maintain deposit accounts, support digital tools, and work flexible hours in a fast-paced retail environment. Bilingual English/Spanish travelers welcome.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours.
• Must be fluent in English and Spanish.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Open and service deposit accounts with accuracy.
• Provide warm, personalized customer service in a fast-paced branch.
• Explain products and digital tools clearly.

Skills

Bilingual English/Spanish

Retail banking experience

Sales and service

Customer service

Strong communication

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker II - Bilingual to join our Texas Baytown branch. You will engage customers, identify financial needs, explain products, and drive sales while delivering the Woodforest Experience. This role emphasizes service, integrity, and community engagement in a branch setting.

You will open and maintain deposit accounts, support digital tools, and work flexible hours in a fast-paced retail environment. Bilingual English/Spanish travelers welcome.