Bilingual Banking Advisor — Customer Growth & Service

Woodforest National Bank; Brenham (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Woodforest National Bank in Brenham, TX is seeking a Banker who will deliver the Woodforest Experience and build strong retail customer relationships through exceptional service and proactive product marketing.

The role emphasizes clear communication, flexibility, and a commitment to Woodforest’s core values of Ownership, Service, Community, and Integrity, with bilingual English/Spanish abilities valued for serving a diverse client base.

Qualifications

• Minimum of 2 years retail sales or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours.

Responsibilities

• Identify customer financial needs and recommend banking solutions.
• Achieve individual sales goals through outreach and referrals.
• Resolve customer inquiries at first contact with internal partners as needed.
• Process transactions accurately and comply with policies.
• Explain banking products and digital tools clearly.
• Open and maintain deposit accounts and consumer loans.

Skills

Bilingual (English/Spanish)

Retail sales

Customer service

Communication

Problem solving

Education

High School Diploma

Job description

Woodforest National Bank in Brenham, TX is seeking a Banker who will deliver the Woodforest Experience and build strong retail customer relationships through exceptional service and proactive product marketing.

The role emphasizes clear communication, flexibility, and a commitment to Woodforest’s core values of Ownership, Service, Community, and Integrity, with bilingual English/Spanish abilities valued for serving a diverse client base.