Bilingual Automotive Service Advisor

Paycom - ATS; Clarksville (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

Paycom - ATS is seeking an Automotive Service Advisor to greet customers, collect vehicle information, and prepare repair orders. You will discuss service needs, provide labor and parts estimates, and obtain authorization for necessary work.

The role emphasizes clear communication with customers, accurate record-keeping, and coordinating with the service team to maintain timelines and satisfaction.

Qualifications

• Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred.
• Proven ability to communicate clearly with customers and colleagues.
• Professional appearance and reliable attendance are expected.

Responsibilities

• Greet customers and obtain vehicle information.
• Advise customers on services required and prepare repair orders.
• Explain repair estimates and obtain authorization for additional work.
• Schedule service appointments and coordinate with technicians.

Skills

Customer service

Communication

Organizational skills

Teamwork

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Paycom - ATS is seeking an Automotive Service Advisor to greet customers, collect vehicle information, and prepare repair orders. You will discuss service needs, provide labor and parts estimates, and obtain authorization for necessary work.

The role emphasizes clear communication with customers, accurate record-keeping, and coordinating with the service team to maintain timelines and satisfaction.